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Software for the consignor |
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| Are you having trouble with the download? |
| If you are downloading a second time or more, this section is for you. |
| Be sure you SAVE the file when given the opportunity! |
| A. I am downloading again because when I double click on the downloaded file (tagitlitesetup.exe), I get an error message that the file is corrupt. |
| If that is the case, you may need to try several times if the file does not completely download and gives you a "corrupt file" error. This may be caused by a slow internet connection or other factors. It is a good practice to delete the "corrupt file" before attempting a new download. |
| Do you have access to another computer? Try downloading from it, copy tagitlitesetup.exe to a USB flash drive, and install on your computer. |
| B. I am pretty sure I downloaded the file but I cannot find it! |
| Click here for help finding the file after you have saved the download? |
| C. I am not sure if I got a good download because I get an error message when I click on the TagItLite icon that was installed on my desktop. |
| If you get an error message after clicking on the TagItLite icon, downloading and installing the program again may not solve the problem. An error message like "could not initialize BDE" could mean several things. A common mistake for Vista or Windows 7 owners is to miss the step about setting the compatibility mode to XP. |
| D. Security software |
| Several people have reported that they think the settings on their security software interfered with downloads and turned off some security features temporarily for the download. |
| E. Business network |
| If you are downloading at work from a business network, it is possible that the network prohibits certain types of downloads. Check with your network administrator. |
| F Other |
| If the problem is something else and nothing here helps you, please contact me at info@tagityourself.com. Please tell me your operating system and describe what you have done and what happens. Copy down any error messages that you see. |
Copyright 2006 - 2011 TagItYourself LLC