Download problems

Software for consignment
and garage sales

Are you having trouble with the download?

If you are downloading Paradox 10 Runtime a second time or more, this section is for you.

Be sure you SAVE the file when given the opportunity!

A. I am downloading again because when I double click on the downloaded file (pdx10run.exe), I get an error message that the file is corrupt.

If that is the case, you may need to try several times if the file does not completely download and gives you a "corrupt file" error. This may be caused by a slow internet connection or other factors. It is good practice to download the "corrupt file" before attempting a new download.

You might try downloading Paradox 10 Runtime from this alternative site.

Do you have access to another computer? Try downloading from it, copy pdx10run.exe to a USB flash drive, and install on your computer.

B. I am pretty sure I downloaded the file but I cannot find it!

Click here for help finding the file after you have saved the download?

C. I am not sure if I got a good download because I get an error message when I click on the TagIt (or TagIt Manager) icon that was installed on my desktop.

If you get an error message after clicking on the icon, downloading and installing the program again may not solve the problem. An error message like "could not initialize BDE" could mean several things. A common mistake for Vista or Windows 7 owners is to miss the step about setting the compatibility mode to XP.

D. Security software

Several people have reported that they think the settings on their security software interfered with downloads and turned off some security features temporarily for the download.

E. Business network

If you are downloading at work from a business network, it is possible that the network prohibits certain types of downloads. Check with your network administrator.

F. Other

If the problem is something else and nothing here helps you, please contact me at info@tagityourself.com. Please tell me your operating system and describe what you have done and what happens. Copy down any error messages that you see.